Terms of Service

Ravvy is a local SEO and reputation platform that helps businesses manage Google reviews with AI-assisted replies, track search rankings, order business-directory listings, and create press releases. Features may change over time as we improve the product.

You are responsible for maintaining the confidentiality of your account and for all activity under it. You must provide accurate information and be at least 18 years old. Notify us promptly of any unauthorized use.

You agree not to misuse the service, including: violating any law, infringing others’ rights, posting false or deceptive reviews or replies, attempting to disrupt or reverse-engineer the platform, or using it to send spam. You are responsible for the content you create and publish through Ravvy.

When you connect a Google Business Profile, you authorize Ravvy to access and manage your reviews on your behalf as described in our Privacy Policy. You remain responsible for the replies and content you approve for posting to Google, and for complying with Google’s policies.

Ravvy offers a free tier and paid plans (Pro and Agency). Some services — such as business-listing packages and press-release distribution — are one-time paid services fulfilled by our team. Fees are shown before purchase. Paid subscriptions renew until cancelled. Except where required by law, payments are non-refundable once a service has been delivered.

Ravvy uses AI to help draft replies and press releases. AI output may contain errors; you are responsible for reviewing and approving all content before it is published. Ravvy does not guarantee any specific ranking, review, or business outcome.

Ravvy and its software, design, and content are owned by us and protected by law. You retain ownership of the business content you provide. You grant us a limited licence to process that content solely to operate the service for you.

The service is provided “as is” without warranties of any kind. We do not warrant that the service will be uninterrupted, error-free, or that it will produce particular SEO, ranking, or revenue results.

To the maximum extent permitted by law, Ravvy will not be liable for any indirect, incidental, or consequential damages, or for loss of profits, data, or goodwill. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.

You may stop using Ravvy and delete your account at any time. We may suspend or terminate access if you breach these Terms or misuse the service. Upon termination, your right to use the service ends.

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law rules. Disputes will be subject to the competent courts of the UAE.

We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms? Contact us at support@getravvy.com.